ACKNOWLEDGEMENT AND ACCEPTANCE OF TERMS AND CONDITIONS
LIMITATION OF LIABILITY & DELIVERY OF ORDERS
DISCLAIMER
VIRUS WARNING
WEBSITE SECURITY
GOODS DAMAGED OR FAULTY ON DELIVERY
Privacy
Information requested in this form is necessary for Cricket Victoria ("CV") to process this information. By completing this online form, you consent to CV collecting, retaining and using the personal information provided by you for the development of CV, to keep you informed about CV, its activities and products, and for direct marketing purposes. Personal information held about you by CV can be accessed by contacting CV on 03 9653 1100. CV's privacy policy can be viewed at www.cricketvictoria.com.au
Children’s Privacy
It is important that any information provided or purchases made by children have the consent of parents or guardians.
Acknowledgement and acceptance of Terms and Conditions
Please note that be accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability (“Terms and Conditions”). Cricket Victoria reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website (owned and operated by Cricket Victoria ABN 28 004 128 812), you acknowledge that you have read and understood these Terms and Conditions.
Limitation of liability & delivery of orders
Cricket Victoria will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from your use or your inability to use this website or for the cost of procurement of substitute products or services or resulting from any products or services purchased or obtained or messages received or transactions entered into through this website or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this website, including but not limited to, damages for loss of profits, use, data or other intangible, even if Cricket Victoria has been advised of the possibility of such damages.
Disclaimer
The information contained on this website is provided by Cricket Victoria in good faith. The information is believed to be accurate and current at the date the information was placed on this website.
None of Cricket Victoria, its related bodies corporate, any of their directors, officers or employees makes any representation or warranty as to the reliability, accuracy or completeness of the information contained on this website (including in relation to any products or services) except for representations and warranties that are implied into these Terms and Conditions by law. Cricket Victoria makes no warranty that the website or any products or services advertised on the website will meet your requirements, or that the website will be uninterrupted, timely, secure or error free.
No advice or information, whether oral or written, obtained by you from or through this website creates any warranty not expressly made in these Terms and Conditions.
Virus Warning
Cricket Victoria does not represent that any information (including any file) obtained from or through this website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. Cricket Victoria will not be liable to you or to any other personal for any loss or damage (whether direct, indirect, consequential or economic (however caused and whether by negligence or otherwise, which may result directly or indirectly imposes any liability on Cricket Victoria, that liability shall be limited to the cost of re-supplying that information.
Website Security
Cricket Victoria wants to ensure that all of our customers can shop with complete confidence online. We have taken every possible measure to give absolute security to our customers in their dealings with us.
- we have created a secure transaction environment for commerce on the Internet. Our e-commerce system uses Secure Sockets Layer technology (SSL) to ensure your shopping experience is safe, sound and secure at all times
- SSL locks all information passed from you to Cricket Victoria in an encrypted envelope. This makes it almost impossible to be intercepted by an unauthorised party, as long as your browser and local network support the use of encrypted data transmissions
- SSL is the system that is used by all reputable e-commerce sites. The industry standard for encryption technology, SSL is compatible with Netscape, Internet Explorer, AOL, Web TV and most other browsers
You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page. Also, a secure icon will appear on your browser. For Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://'.
Pricing Information
All goods and services attract the Australian Federal Government Goods and Services Tax (GST) of 10%. The prices shown for products and postage and handling include GST, and the total GST paid is shown in the Tax Invoice. All monetary values shown on this site are Australian Dollars (AUD).
Delivery Information
Cricket Victoria will only deliver your purchase to Australian locations only.
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
Please note that if an item has been lost in transit, we will despatch a replacement item at our discretion. We will contact Australia Post to track the parcel as each parcel is registered, please refer to Australia Posts delivery policies (www.australiapost.com.au).
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery.
Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
Returns and Exchanges
You or the recipient of an order may return an item that has been purchased from Cricket Victoria in its original condition because you have changed your mind or the product is not suitable within 30 days of purchase and receive a product replacement or your purchase price refunded. This excludes perishable items.
If you return goods via an Australia Post Office, please keep the appropriate proof of return. Otherwise, if the returned item goes missing in transit to us, we will deem you not to have returned the item. In the event of a return by you, we will exchange where possible or refund the item cost. However, you will pay the delivery costs of the return to Cricket Victoria. We will not refund initial delivery, wrapping and other fees.
It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit.
Except where required by law, all returned products must be:
- Unused, unopened and in original condition
- Undamaged
- Returned within 30 days of purchase
- In a saleable condition upon return
Goods Damaged or Faulty on Delivery
Except where required by law, you must return damaged goods within 30 days of receipt. If a product is later deemed to be faulty, normal warranty conditions for that product apply. It is the recipient's responsibility to incur all costs and to follow care/warranty instructions as stated on the product as specified by the manufacturer.
In the event that you receive a defective or damaged product, we will refund the original product price, delivery and other fees via the original method of payment. Alternatively, if you request a replacement, we will despatch your replacement item (subject to availability) once we receive the return, at our cost.
Please note that all products that are found to be non-defective will incur the delivery costs of returning the item to Cricket Victoria.
Credit Card only
Purchasing online with your credit card is the simplest and most convenient way of shopping. Simply fill in your details and we bill the purchase to your account.
- Cricket Victoria accepts all major credit cards: VISA, MasterCard and Bankcard on-line and Diners and Amex via order form (manually).
- In order to protect your information we use an industrial strength data encryption method designed to secure the most sensitive information, when it is transported across the Internet
- 128-bit Secure Sockets Layer (SSL) is the industry-preferred encryption method for Internet banking and e-Commerce sites for communicating banking details and other sensitive information (like your billing and delivery address details) across the Internet.
- This sophisticated encryption process assures that prying eyes are unable to decode your personal information. You can tell your computer is in secure mode at the ‘checkout’ and other areas of the site by looking for the locked down padlock icon in the bottom status bar.
Receipt
At the end of the payment process you will be presented with a Tax Invoice (confirmation screen) containing your receipt number. This page can be printed for your reference. A copy of your purchase order will be enclosed with your goods in delivery.
